MutualSereen Support

Introduction

Welcome to the MutualSereen Support page. We're here to help you with any questions or issues you may have while using the MutualSereen app. Our goal is to ensure you have the best possible experience in fostering mutual care and support with your partner.

Frequently Asked Questions (FAQs)

How do I pair with my partner in the app?

To pair with your partner, navigate to the "Friends" tab in the app. Generate your unique pairing code and share it with your partner. Your partner can then enter this code on their device to establish the connection.

What health data does MutualSereen collect?

MutualSereen collects various health metrics, including sleep analysis, heart rate, activity levels, and more. All data collection is done with your explicit consent through Apple's HealthKit.

How is my data shared with my partner?

Only the data you've agreed to share is encrypted and securely transmitted to your connected partner. We prioritize your privacy and ensure that your information is protected.

How do I customize health alert thresholds?

Navigate to the "Settings" tab in the app. From there, you can adjust thresholds for heart rate alerts, wellness score notifications, and other personalized settings.

I need help with a technical issue. What should I do?

Please reach out to our support team using the contact information below. Provide as much detail as possible about the issue you're experiencing.

Contact Us

If you have any questions, concerns, or need assistance, please don't hesitate to contact us:

Email: support@mutualsereen.com
Phone: +1 (800) 123-4567
Address:
Jazzya Studios
123 Serenity Lane
Wellness City, WC 12345

Our support team is available Monday to Friday, 9 AM to 5 PM (Your Local Time).

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your information.

Terms of Service

By using MutualSereen, you agree to our Terms of Service.